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Consumer Insight

Actionable knowledge.


A successful marketing campaign, requires answering three questions what?, to whom? and how?. answering these questions requires deep knowledge of the consumer base, and what type of campaign one are engaging in, acquisition, development or retention and what is the delivered value, that will help us reach our goal.

We help our clients design and build consumer centric knowledge systems, to draw better picture of the customer,  analyze and understand consumer behavior for:

Better decision making.
Identify attractive consumer segments.
Understand customer choice of channel.
Design tailored and cost effective marketing actions and campaigns.
Improve consumer satisfaction and retention.

Modeling

We leverage data science and advanced mathematics , to identify customer behavior and design value-based segments models that can help our clients identify attractive market segments, and build well tuned successful marketing campaigns.

Targeting

We help our clients weigh the attractiveness of each identified segment based on a pre-determined criteria and , and choose the right target market and the target audience for the marketing campaign.

Action

We help our client through the journey of the design, implementation and monitoring of an achievable and measurable marketing campaign that reflects the finding.

Customer Integration.

Identifying the variables that influence customer's behavior, is considered to be a real challenge for marketing managers, which makes Customer integration a very important element for building actionable customer data system and establish real time customer insight.

Our platform Spline 360°™ could help our clients achieve seamless integration with their customers and provide better structured data.

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